Bpo Executive

Sunshine manpower solutions is hiring a Bpo Executive in Whitefield, Bengaluru. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹22,500/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹16,500 – ₹22,500 per month, based on skills and experience.

Position details

• Job location: Whitefield, Bengaluru, Karnataka
• Timings: Day Rotational | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Employment type: Full time

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.