Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Marathahalli, Bengaluru team. No experience? You can still apply. There are 30 open positions. Salary is up to ₹24,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Telugu, Malayalam, Tamil, English, Hindi

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹17,000 – ₹24,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Malayalam, Marketing, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Telugu, Malayalam, Tamil, English, Hindi
• A polite, customer-first attitude

Job details

• Location: Marathahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: Day Rotational | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Employment type: Full time

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.