Bpo Executive

Sunshine manpower solutions is looking for a Bpo Executive to join its team in Silk Board, Bengaluru. There are 30 open positions. The pay goes up to ₹24,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Domestic, Inbound, Sales | Marketing | Languages : Telugu, Kannada, Malayalam, Tamil, Hindi, English

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹16,000 – ₹24,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Marketing
• Languages: Telugu, Kannada, Malayalam, Tamil, Hindi, English
• You are customer-first and patient

Job at a glance

• Location: Silk Board, Bengaluru, Karnataka
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: Day Rotational | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.