Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Kadubeesanahalli, Bengaluru. Great for first-time job seekers. There are 30 open positions. The pay goes up to ₹24,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Kannada, Malayalam, Tamil, English, Hindi

Salary and benefits

You will be paid ₹17,000 – ₹24,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Kannada, Malayalam, Tamil, English, Hindi

Your responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Kadubeesanahalli, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 30
• Timings: Day Rotational | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.