Bpo Executive

A new Bpo Executive role is open at Sunshine manpower solutions, Brookefield, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹23,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : Telugu, Malayalam, Tamil, English, Hindi

What you get

The salary for this role is ₹16,000 – ₹23,000 per month.

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Malayalam, Marketing, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: Telugu, Malayalam, Tamil, English, Hindi
• You are customer-first and polite

Quick facts

• Work location: Brookefield, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: Day Rotational | Monday to Saturday
• Job type: Full time
• Openings: 30

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.