Bpo Executive

Sunshine manpower solutions wants to bring on a Bpo Executive for its Nagavara, Bengaluru team. There are 30 open positions. You can earn up to ₹20,500/month. Great for first-time job seekers.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Kannada, Telugu, Malayalam, Tamil, English

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, Kannada, Malayalam, Outbound, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Kannada, Telugu, Malayalam, Tamil, English
• Someone polite and customer-first

Pay and perks

Salary: ₹16,500 – ₹20,500 per month, based on skills and experience.

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Nagavara, Bengaluru, Karnataka
• Work type: On-site
• Timings: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

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