Hiring For International Chat Proce...

Sunshine manpower solutions wants to bring on a Hiring For International Chat Proce... for its AECS Layout, Bengaluru team. Salary is up to ₹27,000/month. There are 30 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹25,000 – ₹27,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone patient and polite

Job details

• Job location: AECS Layout, Bengaluru, Karnataka
• Timings: 24/7 shifts | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

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