Hiring For Interntional Live Chat S...

Sunshine manpower solutions is looking for a Hiring For Interntional Live Chat S... to join its team in ITPL Road, Bengaluru. You can earn up to ₹31,000/month. 30 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹25,000 – ₹31,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are polite and patient

Position details

• Job location: ITPL Road, Bengaluru, Karnataka
• Work mode: Office-based
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Working hours: 24/7 shifts | Monday to Saturday
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Sunshine manpower solutions.