International Bpo Executive

Join Sunshine manpower solutions as an International Bpo Executive in Bidhan Nagar, Kolkata. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English, Hindi

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English, Hindi
• Someone customer-first and calm under pressure

Roles and responsibilities

As an International Bpo Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Job details

• Job location: Bidhan Nagar, Kolkata, West Bengal
• Openings: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Working hours: 24/7 Shift Timings | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.