International Chat Process

A new International Chat Process role is open at Sunshine manpower solutions, ITPL Road, Bengaluru. The team is filling 30 vacancies. The pay goes up to ₹32,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹25,000 – ₹32,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Job details

• Job location: ITPL Road, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: Work from office
• Shift: 24/7 shifts | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

Apply today and take the next step in your career with Sunshine manpower solutions.