International Chat Process

Sunshine manpower solutions has an opening for an International Chat Process based in ITPL Road, Bengaluru. 30 candidates will be hired for this role. Salary is up to ₹29,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

Your responsibilities

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

Salary and benefits

Salary: ₹25,000 – ₹29,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A calm under pressure, customer-first attitude

Job details

• Job location: ITPL Road, Bengaluru, Karnataka
• Work type: On-site
• Timings: Day/Rotational | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.