International Chat Process

A new International Chat Process role is open at Sunshine manpower solutions, ITPL Road, Bengaluru. No experience? You can still apply. Salary is up to ₹31,000/month. There are 30 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : English

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Pay and perks

Compensation: ₹25,000 – ₹31,000 per month.

Job at a glance

• Location: ITPL Road, Bengaluru, Karnataka
• Working hours: Day/Rotational | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work type: Work from office
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.