International Non Voice Process

Sunshine manpower solutions has an opening for an International Non Voice Process based in Marathahalli, Bengaluru. Freshers can apply. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : English

Pay and perks

The salary for this role is ₹22,000 – ₹30,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Job details

• Location: Marathahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Timings: US Shifts | Monday to Saturday
• Work mode: Work from office
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.