International Nonvoice Process

Sunshine manpower solutions has an opening for an International Nonvoice Process based in Marathahalli, Bengaluru. Salary is up to ₹28,000/month. The team is filling 30 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Salary

Salary: ₹25,000 – ₹28,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Marathahalli, Bengaluru, Karnataka
• Vacancies: 30
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Shift: 24/7 shifts | Monday to Saturday

Ready to start? Upload your resume and apply to Sunshine manpower solutions today.