International Voice Process Agent

Sunshine manpower solutions is hiring an International Voice Process Agent in Ramamurthy Nagar, Bengaluru. No experience? You can still apply. Salary is up to ₹25,000/month. There are 30 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

Salary

Salary: ₹21,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English
• A patient, polite attitude

Your responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Ramamurthy Nagar, Bengaluru, Karnataka
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: UK Shift | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Sunshine manpower solutions.