International Voice Process

Sunshine manpower solutions has an opening for an International Voice Process based in Marathahalli, Bengaluru. There are 30 open positions. The pay goes up to ₹30,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, International | Languages : English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, International
• Languages: English
• You are customer-first and polite

Salary

Salary: ₹21,000 – ₹30,000 per month, based on skills and experience.

Job details

• Location: Marathahalli, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 30
• Shift: Day/Rotational | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday

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