Telecaller

Looking for a Telecaller role in Ulsoor, Bengaluru? Sunshine manpower solutions is hiring now. The team is filling 30 vacancies. Salary is up to ₹24,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Who can apply

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• Someone patient and polite

Salary

Salary: ₹17,000 – ₹24,000 per month, based on skills and experience.

What the job involves

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Ulsoor, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: Day/Rotational | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Sunshine manpower solutions reviews applications regularly.