Telecaller

Sunshine manpower solutions wants to bring on a Telecaller for its Hebbal, Bengaluru team. 30 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹20,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Malayalam, Tamil, Telugu, Kannada, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Malayalam, Tamil, Telugu, Kannada, English
• Someone customer-first and patient

What you get

Salary: ₹16,500 – ₹20,000 per month, based on skills and experience.

Your responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Hebbal, Bengaluru, Karnataka
• Openings: 30
• Employment type: Full time
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: Day/Rotational | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.