Telecaller

Sunshine manpower solutions wants to bring on a Telecaller for its Mahadevapura, Bengaluru team. The team is filling 30 vacancies. The pay goes up to ₹22,000/month. Freshers can apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Languages : Malayalam, Kannada, Bengali, Punjabi, Marathi, Tamil, Telugu, Hindi, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Hindi, Inbound, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Malayalam, Kannada, Bengali, Punjabi, Marathi, Tamil, Telugu, Hindi, English
• Someone customer-first and calm under pressure

Compensation

Compensation: ₹16,000 – ₹22,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Mahadevapura, Bengaluru, Karnataka
• Working hours: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based
• Employment type: Full time

Click Apply to send your profile to Sunshine manpower solutions. It takes less than a minute.