Telecaller

A new Telecaller role is open at Sunshine manpower solutions, BTM Layout, Bengaluru. No experience? You can still apply. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Sales, Inbound, Domestic | Marketing | Languages : Malayalam, Telugu, Bengali, Kannada, Punjabi, Marathi, Gujarati, Tamil, Hindi, English

What you get

Compensation: ₹16,000 – ₹20,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic
• Marketing
• Languages: Malayalam, Telugu, Bengali, Kannada, Punjabi, Marathi, Gujarati, Tamil, Hindi, English

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: BTM Layout, Bengaluru, Karnataka
• Vacancies: 30
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Shift: Day Rotational | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine manpower solutions.