Telecaller

Sunshine manpower solutions has an opening for a Telecaller based in Frazer Town, Bengaluru. You can earn up to ₹21,000/month. The team is filling 30 vacancies. Freshers can apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Domestic, Outbound, Inbound, International | Languages : Hindi, English

Pay and perks

Salary: ₹17,000 – ₹21,000 per month, based on skills and experience.

Day-to-day work

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, International
• Languages: Hindi, English

Quick facts

• Location: Frazer Town, Bengaluru, Karnataka
• Vacancies: 30
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Shift: Day/Rotational | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Apply today and take the next step in your career with Sunshine manpower solutions.