Telecaller

Sunshine manpower solutions wants to bring on a Telecaller for its Salt Lake, Kolkata team. There are 30 open positions. Salary is up to ₹17,000/month. No experience? You can still apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound, Domestic | Marketing | Languages : English, Hindi

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Marketing
• Languages: English, Hindi
• You are customer-first and patient

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹14,000 – ₹17,000 per month, based on skills and experience.

Job details

• Location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Working hours: Day Rotational | Monday to Saturday
• Interview timings: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30

Apply today and take the next step in your career with Sunshine manpower solutions.