Process Associate

Sunshine Solutions has an opening for a Process Associate based in Malleshwaram, Bengaluru. 5 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Typing speed, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Position details

• Work location: Malleshwaram, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Sunshine Solutions.