Team Leader

A new Team Leader role is open at Sunshine Solutions, Malleshwaram, Bengaluru. The pay goes up to ₹40,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Kannada, Tamil, Malayalam, Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Kannada, Malayalam, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Kannada, Tamil, Malayalam, Hindi, English
• Someone calm under pressure and patient

Salary

You will be paid ₹25,000 – ₹40,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Location: Malleshwaram, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Sunshine Solutions.