Team Leader

Looking for a Team Leader role in Nelson Manickam Road, Chennai? Sunshine Solutions is hiring now. The team is filling 3 vacancies. Salary is up to ₹40,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Malayalam, Hindi, English

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi, Malayalam and Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Malayalam, Hindi, English
• Someone polite and customer-first

Pay and perks

Compensation: ₹25,000 – ₹40,000 per month.

Position details

• Job location: Nelson Manickam Road, Chennai, Tamil Nadu
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3

Interested? Apply now on BetterJobs with your resume — Sunshine Solutions reviews applications regularly.