Telecaller

Start your next role as a Telecaller with Sunsmart Builders in Gandhipuram, Coimbatore. Freshers can apply. Salary is up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Complaint handling, Active listening, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Position details

• Work location: Gandhipuram, Coimbatore, Tamil Nadu
• Work type: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sunsmart Builders reviews applications regularly.