Telecaller

Sunsmart Builders Real State is looking for a Telecaller to join its team in Gandhipuram, Coimbatore. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

What the job involves

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Gandhipuram, Coimbatore, Tamil Nadu
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Sunsmart Builders Real State.