Customer Service Executive

Super Knit Industries wants to bring on a Customer Service Executive for its Lower Parel West, Mumbai team. Salary is up to ₹22,000/month.

Note from the employer

Handle Customer Queries Across Phone, Email, Whatsapp, Chat & Social Media Manage Shopify Orders, Payments, Tracking, Returns, Exchanges & Refunds. Strong Communication And Customer Service Skills.Maintain Records And Prepare Basic Reports.Basic Knowledge Of Excel, Google Sheets & Crm. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• Someone target-driven and self-motivated

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Day-to-day work

• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales
• Explain products and offers clearly and handle objections
• Prepare quotations and close deals with decision makers

Job at a glance

• Location: Lower Parel West, Mumbai, Maharashtra
• Work type: Work from office
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

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