Field Collection Executive

Super Wheels Automobile Pvt Ltd has an opening for a Field Collection Executive based in Gandhigram, Kanpur. There are 4 open positions. The pay goes up to ₹10,000/month.

In the employer’s words

Key Responsibilities: Debt Recovery: Contact Customers With Overdue Payments Through Phone Calls, Visits. Customer Relationship Management: Maintain A Professional And Respectful Approach When Dealing With Customers. Field Visits: Conduct Field Visits To Customer Locations To Assess And Recover Overdue Amounts. Coordinate With Local Authorities. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹8,000 – ₹10,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Complaint handling, Typing speed, Verbal communication, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.

Job details

• Location: Gandhigram, Kanpur, Uttar Pradesh
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Super Wheels Automobile Pvt Ltd reviews applications regularly.