Ecommerce Account Manager

A new Ecommerce Account Manager role is open at Supplement Zone, OMBR Layout, Bengaluru. Salary is up to ₹50,000/month.

Employer’s description

Digital Growth & E-Commerce Managerbecause This Role Is Not Just A Designer Or Ad Runner This Person Will Be Responsible For Generating Online Sales, Managing Your Websites, Improving Conversions, Handling Instagram Growth, And Scaling Your Digital Presence Aggressively.

Key responsibilities

As an Ecommerce Account Manager, your work will include:

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.

Salary and benefits

The salary for this role is ₹21,000 – ₹50,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Complaint handling and Verbal communication
• Female Only
• Good English
• Freshers can apply
• Someone patient and polite

Job at a glance

• Job location: OMBR Layout, Bengaluru, Karnataka
• Job type: Full time
• Work type: On-site
• Vacancies: 1
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Supplement Zone.