Travel Agent

A new Travel Agent role is open at Suprabha Tours and Travels, Adgaon, Nashik. Salary is up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

Job details

• Work location: Adgaon, Nashik, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Suprabha Tours and Travels today.