Field Collection Executive

A new Field Collection Executive role is open at Supreme Steels India, Ballabhgarh - Faridabad, Delhi. The pay goes up to ₹16,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Complaint handling, CRM tools
• Basic English
• More Than 2 Years Experience Compulsory.
• You are polite and customer-first

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹15,000 – ₹16,000 per month.

Position details

• Job location: Ballabhgarh - Faridabad, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Apply today and take the next step in your career with Supreme Steels India.