Field Collection Executive

Suraj & Co wants to bring on a Field Collection Executive for its Purasawalkam, Chennai team. The pay goes up to ₹25,000/month. 3 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | License | Should Have : Bike

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Bike, License
• Male Only
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• License
• Should Have: Bike
• Someone patient and calm under pressure

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Job details

• Location: Purasawalkam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Ready to start? Upload your resume and apply to Suraj & Co today.