Field Collection Executive

Suraj & Co wants to bring on a Field Collection Executive for its Ramanathapuram, Coimbatore team. 6 candidates will be hired for this role. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Requirements

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Typing speed, Complaint handling, CRM tools, Hindi and English
• Male Only
• No English required
• Freshers can apply
• You are calm under pressure and patient

What the job involves

As a Field Collection Executive, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Job location: Ramanathapuram, Coimbatore, Tamil Nadu
• Openings: 6
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Suraj & Co. It takes less than a minute.