Relationship Manager

Start your next role as a Relationship Manager with Suraj & Co in Wilson Garden, Bengaluru. Great for first-time job seekers. There are 10 open positions. The pay goes up to ₹17,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Compensation

The salary for this role is ₹15,000 – ₹17,000 per month.

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of CRM tools, Typing speed, Hindi and English and Verbal communication
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Job at a glance

• Job location: Wilson Garden, Bengaluru, Karnataka
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Suraj & Co.