Relationship Manager

Looking for a Relationship Manager role in Wilson Garden, Bengaluru? Suraj & Co is hiring now. No experience? You can still apply. The team is filling 5 vacancies. The pay goes up to ₹16,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Basic Excel | Skills Needed : Email

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Basic Excel, Email
• Basic English
• Freshers can apply
• Basic Excel
• Skills Needed: Email
• You are customer-first and patient

Salary

The salary for this role is ₹15,000 – ₹16,000 per month.

Job at a glance

• Job location: Wilson Garden, Bengaluru, Karnataka
• Work type: On-site
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Suraj & Co. It takes less than a minute.