Team Manager

Suraj & Co is hiring a Team Manager in Ramanathapuram, Coimbatore. You can earn up to ₹25,000/month. There are 2 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Tamil
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil
• A patient, calm under pressure attitude

Compensation

Salary: ₹23,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Work location: Ramanathapuram, Coimbatore, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Suraj & Co reviews applications regularly.