Customer Relationship Executive - T...

Suraksha Diagnostic Limited wants to bring on a Customer Relationship Executive - T... for its Rajarhat, Kolkata team. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Crm Executivecustomer Relationship Executivecustomer Care Executivecustomer Support Executivepatient Care Executivepatient Relationship Executivepatient Coordinatorcustomer Relationship Officertelecallercall Centre Executivecustomer Service Executivehealthcare Customer Care Executive. Type : Outbound, Inbound | Languages : Bengali, Hindi, English

What you will do

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Eligibility

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Bengali, English, Hindi, Inbound and Outbound
• No English required
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Bengali, Hindi, English
• Someone polite and customer-first

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Work location: Rajarhat, Kolkata, West Bengal
• Timings: 6:30 AM - 10:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Suraksha Diagnostic Limited reviews applications regularly.