Telecaller

Looking for a Telecaller role in Dwaraka Nagar, Visakhapatnam? Surya Estates is hiring now. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Verbal communication, Active listening and Hindi and English
• Basic English
• Freshers can apply

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Work mode: On-site
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Surya Estates reviews applications regularly.