Service Manager

Surya Physiotherapy & Health Care is looking for a Service Manager to join its team in Saguna More, Patna. There are 2 open positions. Salary is up to ₹17,000/month. No experience? You can still apply.

Note from the employer

Job Summary:The Service Manager Will Be Responsible For Managing End-To-End Patient Care Services And Elder Care Services. The Role Includes Handling Client Requirements, Service Delivery, Staff Coordination, Billing, Payments, And Overall Service Quality Management.

Compensation

You will be paid ₹12,000 – ₹17,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, CRM tools, Typing speed, Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.

Job details

• Job location: Saguna More, Patna, Bihar
• Openings: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Surya Physiotherapy & Health Care reviews applications regularly.