Ecommerce Account Manager

Suvir Global is looking for an Ecommerce Account Manager to join its team in Panchkula, Chandigarh. You can earn up to ₹22,000/month. No experience? You can still apply. The team is filling 2 vacancies.

In the employer’s words

We Are Urgently Hiring An Ecommerce Account Manager.Responsibilities: Manage Online Marketplace Accounts, Update Product Listings, Process Orders, Handle Customer Queries And Coordinate Dispatch.Basic Excel & Computer Knowledge Required.Experience: 1To2 Years Preferred.Immediate Joiners Preferred. Advanced Excel

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Advanced Excel
• Basic English
• Freshers can apply
• Advanced Excel
• You are customer-first and calm under pressure

What you get

The salary for this role is ₹18,000 – ₹22,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job at a glance

• Location: Panchkula, Chandigarh, Chandigarh
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 2
• Interview timings: As per appointment

Interested? Apply now on BetterJobs with your resume — Suvir Global reviews applications regularly.