Telecaller

A new Telecaller role is open at Suyog Food Products, Pimpri Chinchwad, Pune. 2 candidates will be hired for this role. You can earn up to ₹30,000/month.

In the employer’s words

Handle Inbound And Outbound Calls To Resolve Customer Queries, Provide Accurate Product Information, And Ensure High Satisfaction Levels. Responsible For Updating Customer Databases And Following Up On Feedback To Maintain Long-Term Client Relationship. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales, Domestic, Outbound | Marketing, Marketing | Languages : English, Hindi

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Marketing, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales, Domestic, Outbound
• Marketing, Marketing
• Languages: English, Hindi
• You are patient and calm under pressure

Job details

• Work location: Pimpri Chinchwad, Pune, Maharashtra
• Employment type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Suyog Food Products today.