Telecaller

Svl Home Loans is looking for a Telecaller to join its team in Maddilapalem, Visakhapatnam. The pay goes up to ₹11,000/month. 3 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: Hindi and English, Active listening, Complaint handling, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Salary

Compensation: ₹10,000 – ₹11,000 per month.

Position details

• Location: Maddilapalem, Visakhapatnam, Andhra Pradesh
• Job type: Full time
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Svl Home Loans today.