Customer Relationship Management (C...

Start your next role as a Customer Relationship Management (C... with Svr Motors And Engineering in Hafeezpet, Hyderabad. The pay goes up to ₹18,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Your responsibilities

As a Customer Relationship Management (C..., your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• A polite, calm under pressure attitude

Quick facts

• Job location: Hafeezpet, Hyderabad, Telangana
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to Svr Motors And Engineering today.