Operation Manager

Swachh Secure & Techno Services has an opening for an Operation Manager based in Okhla Vihar, Delhi. There are 10 open positions. Salary is up to ₹35,000/month.

In the employer’s words

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. More Than 2 Years Experience Compulsory. | Skills Needed : Computer, Email | Advanced Excel

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹25,000 – ₹35,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Advanced Excel, Computer and Email
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• Advanced Excel
• You are patient and polite

Position details

• Job location: Okhla Vihar, Delhi, Delhi
• Work mode: On-site
• Vacancies: 10
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Swachh Secure & Techno Services.