Telecaller

A new Telecaller role is open at Swagatam Matrimony, Poddar Nagar, Kolkata. Great for first-time job seekers. The pay goes up to ₹15,000/month. The team is filling 15 vacancies.

In the employer’s words

Acts As The Direct Link Between A Business And Its Customers, Making Outbound Calls To Potential Leads Or Handling Inbound Inquiries To Promote Products/Services And Generate Sales. Languages : Bengali, English, Hindi

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Bengali, English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Bengali, English, Hindi
• You are calm under pressure and patient

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Work location: Poddar Nagar, Kolkata, West Bengal
• Vacancies: 15
• Employment type: Full time
• Work type: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Swagatam Matrimony today.