Tele Caller

Start your next role as a Tele Caller with Swagun Laboratories Pvt. Ltd. in Laborate Pharmaceuticals India Limited, Panipat. The pay goes up to ₹12,000/month. The team is filling 5 vacancies.

Employer’s description

A Telecaller Is Responsible For Communicating With Customers Over The Phone To Promote Products Or Services, Generate Leads, And Provide Customer Support. They Make Outbound Calls To Potential Clients, Answer Incoming Inquiries, Explain Company Offerings, And Follow Up With Customers To Close Sales Or Resolve Issues. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Inbound, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• A polite, patient attitude

Key responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Location: Laborate Pharmaceuticals India Limited, Panipat, Haryana
• Vacancies: 5
• Job type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Swagun Laboratories Pvt. Ltd. reviews applications regularly.