Telecaller

A new Telecaller role is open at Swami Estate Developers, ECIL, Hyderabad. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, Active listening, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Job location: ECIL, Hyderabad, Telangana
• Vacancies: 1
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Swami Estate Developers.