Telecaller

Swapna Gas Agency wants to bring on a Telecaller for its S R Nagar, Hyderabad team. The pay goes up to ₹11,000/month. There are 2 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Verbal communication, Active listening, Complaint handling, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Salary and benefits

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: S R Nagar, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Ready to start? Upload your resume and apply to Swapna Gas Agency today.