Retention Manager

Swashaa has an opening for a Retention Manager based in Adajan, Surat. You can earn up to ₹40,000/month.

Note from the employer

Analyze Customer Behavior, Usage Data, And Feedback To Identify Trends And Risk Factors.Create And Implement Data-Driven Retention Programs To Reduce Turnover.Design Lifecycle Communications, Loyalty Programs, And Personalized Offers. More Than 2 Years Experience Compulsory.

Compensation

Compensation: ₹30,000 – ₹40,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Coordinate with your supervisor and team members.
• Complete assigned tasks accurately and on time
• You will maintain a professional attitude with customers and colleagues.
• Keep simple daily records of your work
• Raise issues early and suggest practical fixes

Who can apply

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with Time management, Problem solving, Basic computer use, Communication
• Good English
• More Than 2 Years Experience Compulsory.
• You are reliable and eager to learn

Job at a glance

• Location: Adajan, Surat, Gujarat
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Swashaa today.